Technical Program Manager (Security Response)
4d ago

We are Grabbing the job detail for you

Having millions of user base, Grab is a leading company for ride hailing embedded with other offerings like pay, food etc across south east Asian countries.

Grab’s Infosec team is looking for an experienced to mature its Security Response program.

Ideal candidates have working knowledge of a wide range of IT and security software, hardware, and best practices and have worked in or alongside security / incident response teams.

They thrive in fast-paced environments that require a high level of coordination between teams, facilitation, and data-driven decision making.

Remaining calm under stress is a requirement as is occasionally working odd hours. A sense of humor is helpful too.


  • Identify and plug gaps in security response process based on industry standards, best practices, and prior experience
  • Improve Security Response program maturity by standardizing operational workflows, documentation, and establishing best practices for the program
  • Drive resolution to security and privacy incidents
  • Communicate status of security and privacy incidents as well as follow-up actions to the senior leadership team
  • Schedule and coordinate post mortems for security and privacy incidents
  • Manage procurement process for a wide range of software, hardware, and services
  • Partner with Legal, privacy and security engineering team to make sure all stakeholders are aligned with Security Response mission, protocols, and methods
  • Produce regular program statistics and ad hoc reports to be presented to senior leaders and executives. Coordinate, facilitate, and lead these efforts for the team
  • Assist the team during critical incidents by helping structure task ownership, establishing timelines, and providing status reports
  • Skills

  • Excellent understanding of security response process. Bonus for understanding of internal investigations processes
  • Ability to influence cross functional team members
  • Ability to quickly adapt to shifting priorities, demands, and timelines through analytical and problem-solving capabilities
  • Understand, at least conceptually, how host, network, memory, and cloud data are used in forensics and incident response
  • Excellent relationship builder, open to direction and collaborative work style and commitment to get the job done
  • Experience in a fast-paced multi-country, multi-vertical industry
  • A passion for continuous improvement and a history of maturing programs
  • Ability to conduct basic / intermediate data analysis and dashboarding
  • Focus on execution, not effort
  • Excellent communication and interpersonal skills
  • Qualifications

  • BE BS MS or equivalent in a technical discipline or sufficient work experience
  • SANS / ITIL / PMP / related certifications are a plus
  • Around 7-8 years of experience
  • Get to know Grab :

    Grab is more than just the leading ride-hailing and mobile payments platform in Southeast Asia. We use data and technology to improve everything from transportation to payments and financial services across a region of more than 620 million people.

    We work with governments, drivers, passengers, merchants, and the community, to solve critical problems in Southeast Asia.

    Grab began as a taxi-hailing app in 2012, but we have since extended our product platform to include GrabCar, GrabShare, GrabBike, GrabHitch, GrabExpress, GrabFood, GrabCoach, GrabShuttle, GrabCycle.

    We recently launched our fintech platform GrabFinancial, which consists of payments, lending and insurance. Our latest addition is GrabVentures, an in-

    house incubation platform. We are focused on pioneering new commuting and payment alternatives for drivers and passengers with an emphasis on convenience, safety, and reliability.

    Currently, we offer services in 8 countries. Our R&D offices are in Singapore, Seattle, Beijing, Bangalore, Jakarta and Vietnam.

    We aspire to unlock the true potential of Southeast Asia and look for like-minded individuals to join us on this ride.

    If you share our vision of driving South East Asia forward, apply to join our team today.

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