Legal Operations Specialist, YouTube
Google
Singapore
1d ago

Our Legal team needs more than attorneys to keep things moving. Our Legal Operations team is charged with improving and maintaining the Legal team's internal processes, systems and tools.

Responsible for tracking objectives, coordinating financial planning and solving technology challenges, you are entrepreneurial, proactive and highly organized.

You keep costs down, engage third-party vendors and make the Legal team's services better, faster and more efficient.

Fast-paced, dynamic and proactive, YouTube Legal Operations is dedicated to ensuring that YouTube is a place for users, viewers, and creators around the world to belong, create, and express themselves.

Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Legal Operations team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As a Legal Operations Specialist, you will uphold our values while balancing the legal and regulatory requirements we face around the world with the needs of YouTube's users, partners and advertisers.

You will handle complex legal issues from all over the world and ensure that removal requests are processed efficiently and accurately.

You will be dedicated to providing outstanding customer support, educating internal stakeholders and improving the YouTube legal removals experience for our users.

You thrive in a fast-paced environment and possess the ability to take decisive action in high-pressured situations. You are passionate about protecting free speech and promoting transparency.

20th century laws don't always solve 21st century problems, and Google Legal crafts innovative approaches for handling some of the toughest legal challenges of the information age.

Whether you're a patent attorney, an intellectual property expert or an engineer headed to law school, Google Legal lets you take on unanswered legal quandaries and create new precedents.

Our innovative services raise challenging questions that demand creative and practical answers. We provide those answers by working at the crossroads of the law and new technology, helping Google build innovative and important products for users around the world.

Responsibilities

  • Process removal requests efficiently and accurately, including trademark issues, counterfeit issues, defamation issues, court orders and requests from government agencies.
  • Respond to internal and external customer inquiries regarding YouTube's legal removals processes.
  • Design and drive process improvements and infrastructure solutions to scale our operations and enhance operational quality.
  • Develop internal and external educational materials, and design new workflows to support the strategic directions of the business.
  • Review graphic, controversial and sometimes offensive video content. Support, and communicate effectively with foreign language speaking clients.
  • Minimum qualifications :

  • Bachelor's degree or equivalent practical experience.
  • Experience with decision making tasks.
  • Project management experience.
  • Preferred qualifications :

  • Experience working with internet technologies and related policy and regulatory environments.
  • Knowledge of spreadsheet softwares, SQL, HTML, and / or Python.
  • Effective communication and presentation skills.
  • Ability to speak and write in an additional language fluently.
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