Reporting to the Regional CitiPhone Head, this role is responsible for MIS as well as BP&A- Drivers and Expense Analysis.
The incumbent will help track regional projects across CitiPhone, meet regional and global reporting requirements and provide a range of management support to Regional CitiPhone Head & regional BP&A
Building a Program Management infrastructure (process, network, system tools) to allow for robust tracking and management of Regional CitiPhone ops strategies and initiatives
Be the focal point & lead for all data collation which has direct impact on drivers and expenses.
Ensure quality and timeliness of periodic reporting of project status and engaging with regional & country owners on the same.
Ensure quality and timeliness of the periodic CitiPhone operations reporting requirements by coordinating & leveraging production support from Finance and line managers
Drive and monitor re-engineering saves. Continuously monitor the progress and achievement of actions by countries and ensure achievement of overall Asia target
Closely work with the Regional CitiPhone team on all initiatives to track drivers and reduction.
Ensure all key metrics are reported with accuracy and consistency with in time lines
Workingknowledge in Microsoft Excel, Power point is a must
Numbersand data crunching
Operations Customer Service