Deskside Support Engineer (Trade Floor)
SERVLINK TECHNOLOGY RESOURCES PTE LTD
SG, SG
4d ago
source : GrabJobs

Responsibilities :

  • Trade Floor Support - Level 1 banking application support, and Level 1, 2 to 3 for incident / service request
  • Install, configure, administer and maintain IT equipment
  • IMACD (Install, Move, Add, Change, De-install)
  • Support financial app (Bloomberg, Reuters, etc)
  • Support and troubleshooting which includes diagnosis of hardware and software failures or problems
  • Installation of software / application.
  • Provide support for video conferencing and AV systems.
  • Spares / Loaners Pool Management
  • Asset Management Validation
  • Remote Support / Guide of other countries TF engineer, when necessary
  • Ensure SLA is met
  • Requirement :

  • Must be with at least 2 years of Trade Floor Support
  • Minimum Diploma in IT or similar field
  • Other information :

  • Location : Tanjong Pagar
  • Working hours : Staggered working hours (8am to 7pm) cap at 44 hours per week (Mondays to Fridays)
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