Club Operations Assistant (Duty Manager)
Commander, Navy Installations
Singapore, Singapore
1d ago
source : USAJOBS


This position is located in the Club Division, Morale, Welfare and Recreation Department, Fleet & Family Readiness, Singapore.

The incumbent performs a wide variety of work assignments during various shifts.Must meet minimum age requirements.

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Incumbent shall be thoroughly familiar and comply with the contents of the Manual for Messes Ashore (NAVPERS 1995) and BUPERS Instruction 10150.

2C, as well as all club SOP's and instructions. Report for duty as prescribed by the Club Manager or his / her designated representative.

Maintain proper decorum throughout the club in accordance with prescribed rules and regulations. Shall give a full and complete report to the Club Manager concerning patrons who violate the club rules and regulations including name, rate, duty station and witnesses.

The Duty Manager shall be responsible for familiarizing him / herself with scheduled events during duty shift, e.g., special events and programs, etc.

including any and all particulars that he / she should be cognizant of during the work shift. Check all schedules when entering station of duty.

Assure that activities take place as planned with proper equipment, personnel, food and beverages. In case of deviation from usual operating policy or procedures bring the situation to the attention of the proper supervisor.

Attempt to resolve the problem and, in case of a serious problem, contact the Club Manager or his designated person. Enter all problems in the Duty Manager's Log Book.

Circulate among patrons as necessary to assure satisfactory services. Explain and enforce club policies, procedures and regulations.

Maintain order in the facility. Infractions of the rules by other club employees shall be reported to the Club Manager via his designated representative.

In emergency situations, the Duty Manager on duty shall personally notify the Club Manager immediately. Insures that CFAS and DON rules and regulations governing the sale and consumption of alcoholic beverages are strictly enforced.

  • Alcoholic beverages will not be served to patrons less than 20 years of age. Incumbent may serve as a leader in assuring that work assignments by the shift employees are performed;
  • provide necessary assistance and supplies to employees; and resolve minor problems and complaints of the employees. Make recommendations to the Club Manager / Assistant Club Manager regarding the work performance of shift employees.

    Prior to closing of the club, complete fire safety checks and that unnecessary electrical equipment are unplugged. Secure all doors and windows, check all locks on the bar storerooms, cashier's office, etc.

    Incumbent shall ensure that the Fire Department conducts a fire check prior to closing of the club. Insure that all keys are properly secured, safes are locked, and upon securing the club, insure that the entrance keys are locked in the box provided or turned-in to the security office.

    Incumbent must present a neat, well-groomed, professional appearance at all times and must work harmoniously with co workers and members of the MWR Department.

    Performs other related duties as assigned.


    Conditions of Employment

  • Satisfactorily complete all background checks to include National Agency Check with Written Inquiries (NACI).
  • Qualifications

    Must be courteous and possess a sharp people oriented personality to include tact and diplomacy in dealing and communicating with customers and other fellow-workers.

    Must have knowledge of computer, basic arithmetic and cash handling procedures. Must have or be able to obtain a U.S. Government Vehicle Driver's License and must be able to complete satisfactorily the Food Handler's Physical Examination.

    Must be able to stand and walk for long periods and must be able to work day, evenings and weekend shifts, including holidays.

    Must meet minimum age requirements.

    General experience 6 months : progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled and High School Diploma or equivalent.


    Additional information

    Some positions have special requirements. Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable).

    Selectee may be required to complete a one (1) year probationary period. Participation in the Direct Deposit / Electronic Fund Transfer is required.

    Salary is commensurate with experience and / or education.

    The Department of the Navy (DON) is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor.

    The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MWR Recruitment fe. to ensure proper consideration is given.

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    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Using the qualifications of the positions, as predetermined Ranking and Rating Criteria of knowledge, skills, and abilities will be used for each application.

    Background checks and security clearance

    Required Documents

  • Resume or NAF Application Form
  • PCS Orders and Family Entry Approval (Military) OR Sponsor’s Letter of Employment (Civilian)
  • OF-306 Declaration for Federal Employment (This is a REQUIRED form and MUST be signed in ink and dated within the opening and closing date of this vacancy announcement)
  • Proof of Education (such as a high school diploma / GED, clinical licensure, transcripts / copy of degree(s) / certification(s)), if applicable to position requirements
  • If claiming Veteran’s Preference, please submit a legible copy of DD-214 (page 4)
  • If you are a current federal employee, please submit your most recent Personnel Action Report (PAR) or SF-50
  • Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    Learn more about federal benefits.

    All benefits offered (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan).

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent.

    Contact the hiring agency for more information on the specific benefits offered.

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