Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.
In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Support productivity targets of the Operations Intelligence (OI) Department of Consumer Banking Operations.
Manage initiatives pertaining to automation of decision steps, risk monitoring and incident management.
Work with internal, external stakeholders and technology partners for project management, data and analysis requirements
Provide insights through data visualization and presentations to deliver productivity, identify root cause of a situation and to provide actionable insights.
Monthly report SMART OPS projects status to Senior Management, follow up on action items and timely escalate project risks and issues.
Bachelors of Computer Science / Computer Application or equivalent.
Strong in Problem Solving Skills and With high Emotional Intelligence.
Minimum 5 years’ experience in banking or consulting industry with knowledge in conceptualization of requirements to implementation & data analysis process.
Well versed with data points and data models pertaining to Consumer Banking Operations such as workflows, customer transactions, customer information system, Avaloq, etc.
understanding of the data points to support channel migration initiatives such as cheque, giro, self service banking, internet banking, mobile banking.
7 to 10 years of hand on knowledge of Mainframe Systems, ability to interpret and map copybooks into operational needs e.
g. Vision Plus, Customer Information System, ATM System, Internet Banking, GIRO, etc.
7 10 years of database and SQL optimization experience on Teradata or Greenplum.
2-5 years of hands on experience on Hadoop (HDFS, SQOOP) and Python.
End of end knowledge of technology requirements from ETL, to compute including reporting. This is must to have for platform migration needs from BIP to ADA.
Experienced in leading teams, or project coordination roles
1-2 years of experience on Project Management (waterfall cycle / agile methodologies)
Well versed with data points for Excellent communication and stakeholder management skills.
The following experience will be advantageous : -
Experience on Cloud computing platform.
Experience on Data Science Workbench (Cloudera, IBM, DataIku, AMP, etc)
Exposure to McKinsey’s problem solving techniques, analytics translator.