Req. ID : 200796
As a DRAM and Emerging Memory Quality and Reliability Assurance (DEMQRA) Returned Materials Authorization (RMA) Coordinator at Micron Technology, Inc.
you will be responsible for monitoring RMAs from start to finish. In this role you will receive RMAs from customers, work with internal and external teams to ensure that the incoming RMA data is accurate and disposition incoming and aged RMA inventory appropriately.
Additionally, you will help to ensure that the RMA data is tracked correctly and that RMAs are processed efficiently and in a timely manner.
Responsibilities and Tasks
Receive Customer RMAs
Sort RMAs for the respective coordinators
Reconcile the Finished Goods RMA database against product received
Assign the QA process type
Receive returned product into the appropriate RMA tracking systems
Route the product requiring FA to the respective country
Understand customer spreadsheets and FA data and use this as an aid in determining which RMAs to sample for FA
Perform Monthly RMA Processing
Manage No FA, Full FA, and Verify Only product by the month received
Process and disposition aged RMA inventory
Process Incoming / Outgoing RMA Related Shipments
Receive product per customer and Engineer request
Ship product per customer and Engineer request
Verify MAM Data Integrity
Problem solve tracking inconsistencies
Analyze Failure Analysis data
Preferable Engineering field, any.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For US Sites Only : To request assistance with the application process and / or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and / or by completing our General Contact Form
Keywords : Singapore Central Singapore (SG-01) Singapore (SG) Quality College Regular Engineering Not Applicable Tier 2