Account Director
Singapore, Singapore
6d ago

Overview of job

Mindshare is an agency of GroupM, the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally.

We are currently looking for a Account Directorto join us.

In this role, you will manage & oversee all aspects of client’s advertising to meet client objectives and be the primary point of contact for clients and other internal specialised units for your assigned accounts.

Reporting of the role

This role reports to the Managing Director

3 best things about the job :

  • Exponential growth opportunities for your career in and out of Singapore being part of the largest marketing services group in the world
  • Working within a highly inclusive and dynamic environment of young achievers and best in class specialists within the agency network
  • Being able to work on world class accounts that will give a wider opportunity to tap into global gold standards in new strategic planning and frameworks
  • Measures of success

    In three months, you would have :

  • On boarded onto the key accounts with full induction / training into all of the other facets of the business such as trading, specialised services (internal and within GroupM).
  • Start to interact / engage with the client to understand their needs and requirements
  • You will have started to develop a great working relationship with internal teams and key client stake-holders
  • Learn and apply Mindshare proprietary planning framework & tools to derive insights to deliver sound media recommendation and setting appropriate measurement metrics.
  • Good time management and able to follow through on process and delivery timelines.
  • In six months, you would have :

  • Established strong team and client relationship and receive great feedback from co-workers and key client contacts
  • Be regarded as the account lead for the respective accounts and become a trusted advisor to the client by properly justifying recommendations, strong timeline management and delivering outcomes.
  • Responsible for overall campaign strategy by providing strategic recommendation with strong insights and channel tactics.
  • Proposing and implementing new planning approaches, ideas and product offering
  • Be able to identify opportunities to cross sell / upsell other mindshare offerings that will meet the client’s campaign objectives eg SEO, Social etc
  • In twelve months, you would have :

  • Building up team capability to develop more innovation media solutions, going beyond traditionally planned media and start to instill a yearning to expand into the digital space and look at how campaigns can be driven by content, social media marketing, programmatic digital, mobile, search, etc.
  • Ensured implementation of campaigns that help drive revenue growth
  • Manage and motivate team to effectively deliver to client needs and company goals
  • Deliver good campaigns with strong business results worthy of awards submission.
  • Responsibilities of the role :

  • Develop and maintain strong relationship with clients and have a good understanding of our clients’ business
  • Responsible for overall campaign strategy, planning, implementation & post-campaign review for your set of brands
  • Set viable objectives and KPIs, and recommend / develop measurement methodology against all briefs
  • Support contractual discussions with key media vendors and trading commitments for the client
  • Keep a close ear to the ground on new opportunities to take to clients
  • Help guide and advise the wider team on best practices, innovation and work processes
  • Champion the growth and development of Agency services beyond media planning and buying
  • Work with internal specialist resources and group resources
  • Managing and developing your direct reports
  • Talent acquisition and retention for Account Management team
  • Effectively address client satisfaction, renewal and escalation issues until resolved
  • What you will need :

  • Minimum 7 years of client servicing experience in a reputed media agency environment
  • 2-3 years of experience in the local market preferred but not mandatory
  • Exhibit drive and initiative
  • Produce work of high quality
  • Adaptable to the changing environment
  • Demonstrate sharp, strategic & critical thinking and effective problem solving skills
  • Possess superior management and organizational skills, flexibility, resiliency, and the ability to manage multiple expectations
  • Experience working with multiple stakeholders, e.g. suppliers, advertising / marketing agencies, media owners and internal specialist resources
  • Competent in media planning and buying across all platforms with a good understanding and working knowledge of digital media
  • Shows a depth of understanding of the industry, business, brands and consumers in client conversations
  • Able to effectively communicate the benefit of marketing opportunities and sell concepts / solutions to clients and key stakeholders
  • Experience driving revenue growth with emerging opportunities and established partnerships
  • About Mindshare

    Mindshare, the global media agency network, and part of WPP, the largest marketing communications network in the world, has more than 7,000 employees, in 116 offices across 86 countries.

    Each office is dedicated to forging competitive marketing advantage for businesses and their brands based on the values of speed, teamwork and provocation.

    Mindshare’s network of people are acutely aware of what's happening in their city, and believe all great communication begins and ends in media.

    In 2014 Mindshare Asia Pacific was the only media agency to be ranked in the top ten in Campaign Asia’s Most Admired Companies survey, and was also seen as the best agency to work at in the region.

    Mindshare APAC has won over 250 awards in the past year - and counting, including the 'Campaign Asia Pacific Agency of the Year, 2013' and the SMARTIES™ APAC Agency Network of the Year 2014’ for the second consecutive year.

    To learn more about Mindshare and our philosophy of Original Thinking, visit us at

    Singapore market overview

    GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs.

    Being at the crossroads of Asia means that aside from the local clients and media owners, we also have a high proportion of multi-

    national clients and media owners.

    As the largest media investment management company in Singapore with over 41% market share (Recma) and over 650 employees, GroupM Singapore is the premiere organisation to join and develop a career in.

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