SO Welcome Angel / Guest Services Officer
Accor
SINGAPORE
4d ago
source : Wizbii

Key Responsibilities :

  • Maintain the integrity of Quality standards and ensure achievement of stated quality objectives
  • Enhance guest experience and to ensure conformance to stated objectives, standards, policies and procedures
  • Facilitate and drive continuous excellence through regular review of key goals and strategies
  • Share guest comments on a daily basis and ensure necessary follow up and action
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