Consulting Principal - Cloud
Amdocs, Inc.
Singapore, 01, SG
1d ago

Job ID : 90862

Required Travel : Minimal

Who are we?

Every day, billions of transactions, calls and messages that hold the world’s communications fabric together run on systems that Amdocs has helped to create.

Because we work with some of the largest and most innovative companies on the planet, our work makes an impact. Over the past four decades, we have continually reinvented ourselves, and as we keep moving into exciting new areas such as media, gaming, IoT, 5G, cloud services and more, there are always opportunities for us to grow and develop.

We will nurture your entrepreneurial instincts with open doors and promote your ability to seize the day. Our company is built of amazing people, a supportive atmosphere and a culture built on mutual support, respect and a feel good factor that can only happen in a workplace built by the kind of people that Amdocs employs.

Make your career journey with us.

In one sentence

We are looking for a Principal Cloud Solutions Consultant that develops and maintains relationships with executive-level clients, representing Kenzan’s principal philosophies and communicating solutions based on financial and technical analysis.

What will your job look like?

  • In this role, you'll be a representative to current and prospective clients, a primary escalation point, and a knowledgeable technical advocate for cloud solutions.
  • You will lead and manage engagement with a client.
  • You will work closely with customer and internal client teams.
  • You will recommend technical and functional business best practices and solutions.
  • You will develop in-depth relationships with customers and senior management.
  • You will provide strategy and direction in at least one practice offering (e.g., business process optimization, organizational change management, business and system migration, etc.)
  • You will provide professional coaching and development to consultants, peers and internal and external customers.
  • You will manage and provide guidance to internal and external employees in their day-to-day activities.
  • You will manage a consulting team and / or customer / Amdocs personnel (from various business units) either directly or as a matrix.
  • You will be responsible for the delivery of several components of complex business change programs
  • You will manage, oversee or lead various project aspects such as schedule, budget, risks, deliverables, etc.
  • You will approve all major deliverables and sign offs on completed tasks (may be functional and technical in nature )
  • You will serve as a Customer Advocate, responsible for conflict resolution and prioritization of activities.
  • You will actively engage the client to promote Amdocs services for additional sales by identifying business challenges within ACD and accounts and leveraging experience and business insight to help customers understand the value that Amdocs provides through its consulting and software solutions.
  • You will monitor and support the recruitment process for projects and programs.
  • All you need is...

  • Experience as a lead solutions architect or consultant in an enterprise cloud migration . Can translate desired business outcomes into recommended cloud architectures to client technical leadership.
  • Extensive experience building and managing executive-level relationship s in a consultancy or agency environment
  • Proven track record of expanding opportunities by delivering client success
  • Strong understanding of business processes, with the ability to coach clients in adopting technology that solves their core issues
  • Experience with digital transformation programs in the cloud (technology, processes, culture)
  • Experience working collaboratively with both internal and external stakeholders, and with guiding the efforts of others to achieve desired outcomes
  • Experience leading an account team and providing relationship management, high-level project / program oversight, budget and finance, and resourcing
  • Extensive experience managing the preparation of budgets, forecasts, and financial reports
  • Extensive experience writing clear and effective business communications
  • Minimum of 10 years' experience in managing multiple consulting assignments in the Telco / IT industry.
  • Expert knowledge of the market, key players and overall requirements.
  • Domain and practice expertise based on the need (e.g., BP, BR, PMO, data analytics), depending upon the role.
  • Solid customer facing experience at the leadership level.
  • Proven track record of meeting deadlines and driving deliverables.
  • Proven experience in being actively engaged in sales cycles and in the pursuit of sales-related activities (RFPs, RFIs).
  • Undergraduate degree required
  • Why you will love this job :

  • You will have overall responsibility and authority for Amdocs engagement with specific customer.
  • You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth
  • You will be challenged to driving penetration into the existing and new opportunities to grow the overall business
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