Law Enforcement Incident Response Specialist
5h ago

Responsibilities- Demonstrate operational excellence on a team that evaluates risk, threats and user privacy in world centered around time critical emergency escalations.

  • Review and assess inbound emergency escalations from Law Enforcement and other teams.- Execute instant decision- making while analysing a variety of factors that include imminence of danger, sensitivities and graphic content and coordinate with a number of internal and external partners including law enforcement in an attempt to ensure user's safety.
  • Operate in a work environment with sensitive content that includes child exploitation, graphic violence, self-injury and suicide and other content which may be considered offensive or disturbing.
  • Create and articulate written and / or verbal responses to questions from law enforcement, government agencies, and internal teams regarding Emergency Response policy and process.
  • Availability to work weekend days on a rotational basis or a regular schedule of either Tuesday-Saturday or Sunday-Thursday.
  • Note : This position will include reviewing content and writing policies for some materials that may be offensive or sensitive to some people.

    Qualifications- Bachelors degree or equivalent experience- 2 to 3+ years of relevant experience in investigative or analytical roles- Proven ability to analyse information to assess threat and risk- Proven ability to make important decisions independently and multi-task under pressure, responding quickly to changing situations in complex environments without compromising quality- Excellent verbal and written communication skills, should be able to adapt communication style to suit different stakeholders like cross-functional teams and law enforcement- Experience with social media, analytical tools and online research

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