Digital Product Lead - Agile [ref:af]
A-IT SOFTWARE SERVICES PTE LTD
SG, SG
17h ago
source : GrabJobs

Budget : $6000

Location : MBFC & Changi Business Park

Employment : 6 months contract, renewable

Responsibility

  • Product Delivery managing delivery in Digital projects
  • Work closely with business stakeholders, channel and product teams and partners / merchants. And be responsible for gathering and analyzing Business requirements and documenting into Business Requirement Document (BRD) or User Stories
  • Work closely with UX design team to conceptualize and optimize customer journey
  • Review Functional Specifications Document (FSD) to ensure that specifications are designed in accordance to business requirements
  • Supervise a team of User Acceptance Test (UAT) Engineers
  • Collaborate with other Business Units and IT partners in identifying enhancements and ensuring end-to-end system and process delivery
  • Support post-implementation tasks such as user training to touch-points, production problem investigation, escalation and resolution
  • Ensure customer issues are resolved within the SLA and prompt follow-up to ensure closure of issues
  • Requirements

  • Degree holder with minimum 3 years of relevant experience
  • Having good IT background
  • Having experience in managing projects end-to-end and have participated in different milestones of a project lifecycle such as business analysis, requirements gathering, testing, implementation
  • Having excellent interpersonal and communication skills with a positive working attitude and an avid team player
  • Ability to work under pressure with accuracy and commitment.
  • Able to work well and effectively with different stakeholders, e.g. product teams, operation teams, technology teams, partners / merchants
  • Self-starter and independent worker and able to rise up to challenges and manage stringent timelines
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