Director - VM Industrial
DB Schenker
Singapore, SG
4d ago

Your tasks

  • Serve as the focal point of contact for the customer's Regional Offices, and develop & maintain strategic multi-level relationships with those responsible for the various freight and logistics functions of the customers
  • Be the internal consultant and coordinator for all aspects of business relationship & development with the Key Accounts teams in the region
  • Facilitate sharing of know-how about the Vertical Markets
  • Be the regional point of liaison with the key customers on all business related matters pertaining to overall business process & implementation, including new potential business, commercial issues, scope of agreement, business improvements, & ongoing performance
  • Manage regional account relationships with the Key Account to ensure excellent, long-term business relationships at all levels throughout the region
  • Responsible for account development and growth throughout the region, including strategy mapping, account penetration, customer relationship management and business improvement initiatives, Identification, detailing and evaluation of business opportunities in the region;
  • White spot identification (matching of top-down potential and current DB Schenker turnover "white spots") and their economic evaluation

  • Assist in the implementation of Key Performance Indicators and benchmarks; use of these indicators to monitor and report on performance, as required
  • Respond to complex and sensitive logistics issues and questions; create innovative and profitable solutions in tandem with specialist departments within DB Schenker
  • Involvement in pre-RFQ process : Assist in the provision of a schedule of forthcoming tenders, 12 month forward tender planning and Regular updates to be provided (minimum 4 weeks' notice required for each RFQ launch)
  • Involvement in RFQ launch : Ensure "quick scan" is completed including business intelligence and strategic value, assist in proving "higher" interest in case PM / BU rejects tender and act as regional case owner for contract issues as defined in the SOP
  • Involvement in post-RFQ process : Assist post mortem analysis for all tenders (won, lost), support the implementation of new business won, arrange & participate in Business Reviews with the customer and regional and country operations and business leader and interact with the Key Account to proactively drive business development through regional meetings, workshops, sales calls, and other means
  • Requirements

  • Must be with relevant experience in sales management in the logistics or related industry
  • Deep understanding of international logistics operations across multiple modes
  • Strong leadership, people management and effective communication skills to establish strategy & direction
  • Exceptional relationship management
  • Key Account Management at a regional level
  • Performance driven; strong business acumen with the ability to influence outcomes across multiple locations
  • Project management experience
  • Excellent financial & process analytical skills
  • Able to work effectively in a customer-driven deadline environment
  • Able to work in a cross-functional, matrix & virtual environment
  • Amenable to extensive travel & the associated intercultural competence & global thinking
  • Fluency in English is essential and fluency in other Asian language will be advantageous
  • Our offer

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference.

    With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills.

    Together as one team, we are Here to move.

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