Sales Operations Enablement Specialist, APJ
Thermo Fisher Scientific, Inc.
Marsiling, Singapore
3d ago

Job Description

Sales Ops Enablement Specialist, APJ

Location : Singapore

Reporting to : Sales Operations Manager, APJ

The Sales Ops Enablement Specialist, APJ is supporting the overall CRM transformation project and contributes to drive best-

in-class commercial sales excellence.

Job Description

  • Drive greater visibility into CRM system usage / adoption by identifying user-based metrics enabling organization to measure commercial productivity and ROI of investments
  • Drive working sessions with divisional and country stakeholders to identify business requirements, milestones and timelines
  • Engage cross functional Subject Matter Experts (SMEs) to produce detailed mapped processes, functional requirement documents and assumptions to close the gap between business expectations and designed solution
  • Initiates and contribute to overall sales force enablement with new initiatives that drives sales efficiency and effectiveness within CRM transformation project or any other development of sales tools
  • Communicates regularly to country CRM users on upcoming changes and enhancements to CRM functionalities
  • Responsible to understand CRM transformation data migration criteria and drive data quality within CRM for the region throughout the implementation
  • Support team lead in implementation of CRM transformation project deliverables
  • Work closely with project teams (e.g. global sales operations, integration office) and other functional teams to ensure APJ region meets timelines and requirements
  • Perform other related projects / functions as required by the team lead
  • Ability to travel within Asia Pacific for 20% of the time
  • Requirements

  • Degree in Business / Economics or other related field. Exposure in MNC working environment.
  • 5 to 7 years’ experience in Sales Operations.
  • Experience in CRM migration project a strong plus.
  • Ability to adapt, react and managing to fast changing environments and requirements
  • Excellent analytical skills, supported by a strong attention to detail.
  • Must- have skills : Microsoft office suites and process mapping software
  • Self-starter is a strong plus
  • Comfortable communicating with country teams within region.
  • Apply
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