F&B Captain
Young Women's Christian Association of Singapore
Singapore, SG
1d ago
source : GrabJobs

The Job

You shall lead and manage a team of service staff in the daily operations of the Coffee House and Banquet services.

Primary Duties and Responsibilities

  • Supervise Waiters / Waitresses to ensure that their performance is up to standard.
  • Promote good relationship with steady patrons and regular customers.
  • Handle guests’ complaints effectively.
  • Conduct routine checks of Café Lodge to ensure all equipment, fixtures furnishings, etc. are properly serviced and maintained.
  • Conduct regular briefing with employees to update on changes in policies and procedures.
  • Relieve the F&B Supervisor as and when required.
  • Keep the F&B Supervisor and F&B Manager informed without delay of any extraordinary occurrence that happens in the outlet.
  • Be familiar with Fire Protection Procedure.
  • Carry out any other duties assigned by the Management Staff.
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