Field Service Engineer
Thermo Fisher Scientific
18d ago

Job Description

When you are part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you.

Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world.

Responsibilities :

  • Provide on-site installation, validation and commissioning of instruments.
  • Perform on-site troubleshooting, service and repairs.
  • Provide high level technical support to external customers at their location.
  • Provide on-site customer training.
  • Interface with cross functional work teams such as field applications, customer support / services, product management and marketing / sales.
  • Develop Service Technical documentation.
  • Create and maintain service information in the company enterprise database.
  • Timely and professionally handle field service calls and issues arising from the field service visits.
  • Timely complete and submit all required paperwork.
  • Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.
  • Requirements :

  • Hands-on service and troubleshooting skills.
  • Good verbal & written communication skills.
  • Effective oral and written communication skills.
  • Educational Qualification :

  • A Diploma or a Bachelor’s Degree in engineering or a related filed, with 2-3 years of hands-on service and troubleshooting experience.
  • At Thermo Fisher Scientific, each one of our 65,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission enabling our customers to make the world healthier, cleaner and safer.

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