Mgr
BMC Software
Singapore
27d ago

Description

  • This role is responsible for managing a team of high performing, customer facing consultants and architects while also maintaining a personal billable utilization target.
  • The role requires a background in management and services delivery with experience in driving employee development and engagement in a distributed work environment.
  • The individual will also have a passion for delivering successful customer outcomes, as both an engagement leader and mentor.
  • Functional Skills :

  • Strong Resource Management skills
  • Organizational change management skills
  • Demonstrates conflict resolution skills for all situations
  • Effectively facilitates advanced workshops and meetings to ensure all attendees are engaged and stated objectives are met
  • Demonstrates a knowledge and awareness of the BMC delivery methodology
  • Can effectively drive customer toward successful discovery and requirements capture
  • Can demonstrate success in building key relationships within the BMC eco-system including Sales, Support, and Product Engineering
  • Able to achieve personal billable utilization target
  • Technical Skills :

  • Open Air, Oracle Applications (MDA), Callidus, iLearn experience preferable
  • Maintains advanced Microsoft Word, Excel and Powerpoint skills
  • Deployment and administration experience within the appropriate BMC Software product portfolio
  • Builds skills in technical areas which support the deployment and integration of BMC based solutions
  • S oft Skills :

  • Requires good listening skills, questioning and discovery
  • Coaching and mentoring
  • Extremely strong problem solving skills
  • Self-motivated and organized; Solid time management
  • Excellent verbal, non-verbal, written and presentation communication skills
  • Flexible and adaptable to shifting organizational priorities
  • Demonstrates an advanced level of business acumen around practice specific solutions
  • Engages in strategic thinking and planning for solution design and problem resolution
  • Builds champions among the project team and coaches them for success
  • Effectively communicates with the customer C-level executive
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