Business Process Expert APAC
Jones Lang LaSalle, IP, Inc
17d ago

Business Process Expert APAC

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals.

And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-

changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best.

We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at JLL!

We are looking for a Business Process Expert APAC.

Business Unit : Project Development Services

Reports to : APAC PDS Business Intelligence Director

What this job involves :

You’ll join our Project and Development Services (PDS) business which is on a digital transformation journey. We’re implementing new systems and processes to make things easier, better and faster for our people and our clients.

We’re looking for someone to join our team who is passionate about simplifying business processes so that we can harness the full benefit of digitization.

As we implement new technology, we are taking the opportunity to review and optimize our business processes across sales, procurement, finance and project delivery.

Workflows, processes, data definitions and business rules will need to be rigorously mapped, documented and shared in a way that is simple to understand, easy to adopt and accessible. That’s where you come in.

Sound like you? To apply you need to be :

Responsibilities :

  • Optimize, document and continuously improve workflows for end to end business processes relating to sales, finance, procurement and project delivery
  • Work closely with our business users, product owners and SME’s to gather and document user stories and requirements for new and existing systems ensuring full traceability through to implementation and UAT
  • Work closely with IT and Operations to develop test cases and support testing to ensure businesses processes are correctly configured and implemented to specification
  • Build and maintain the critical business data reference for the PDS business. Ensure that the documentation of the critical business data, metrics and supporting business rules is comprehensive, appropriately detailed, and promulgated across the PDS system landscape
  • Experience :

  • 5+ years’ experience in Construction project management and PMO
  • 3+ years proven experience in business analysis, requirements gathering, process documentation and data governance
  • Proven experience in transforming traditional processes into digitized environments
  • Bachelor’s degree required
  • Experience working across the APAC region preferred
  • Skills / Competencies :

  • Personal values that align with JLL’s values of teamwork, ethics, excellence
  • Passionate about business process optimization and continuous improvement using Lean techniques
  • A knack for taking complexity and converting it into simplicity
  • Outstanding English writing and process mapping skills
  • Attention to detail and a healthy obsession for delivering accurate, high quality output
  • Excellent listening and analytical skills. Can understand the needs of stakeholders and work with a team to deliver solutions that users describe as making their job easier .
  • What you can expect from us

    You will be given a remarkable opportunity to be part of a truly inspiring team that is focused on using data to bring about the best improvements in our business.

    You’ll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-

    minded people work naturally together to achieve great things.

    Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

    We’ll offer you a competitive salary and benefits package.

    Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...


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