Housekeeping Supervisor
FRHI
Singapore, Singapore
12d ago

Summary of Responsibilities :

The main responsibilities and tasks of this position are as listed below, but not limited to these :

  • To consistently offer professional, friendly and engaging service
  • To lead and supervise the day-to-day operation of the department to ensure service standards are followed
  • To handle Guest concerns and react quickly, logging and notifying the proper areas
  • To actively participate in daily briefing, department meetings
  • To ensure Room Attendants are informed daily about priorities in their section
  • To follow departmental policies and procedures
  • To report necessary maintenance items
  • To follow all safety and sanitation policies
  • To inspect rooms cleaned by Room Attendants including all VIP and Showrooms
  • To assist in the training and supervision of the Room Attendants
  • To ensure maximum efficiency in performance of Room Attendants
  • Perform any other reasonable duties as required by the Management from time to time.
  • Other duties as assigned
  • Qualifications :

    We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a passion for perfection and work in a dynamic environment.

    In addition, the candidate should possess :

  • Previous housekeeping experience is an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to work well under pressure in a fast paced environment
  • Physical Aspects of Position :

    Physical aspects of the position include but are not limited to the following :

  • Constant standing and walking throughout shift
  • Occasional ascending or descending ladders, stairs and ramps
  • Swissôtel Hotels & Resorts

    Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

    If you feel you are ready for your next professional challenge, send us your application today.

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