Job Title Senior Talent & Learning Advisor, Global Consumer Bank
Organization Human Resources
Location Singapore Function Talent & Learning
Reports to Lead Talent & Learning Advisor, Global Consumer Bank Job Level C14
The Talent and Learning Team consult across the Asia Pacific franchise, aiming to maximize organizational performance to meet current and future business objectives.
This is achieved by partnering with the business to identify opportunities and initiatives relating to the development of capability, talent, and leaders;
diversity and inclusion; and business performance.
Our team is responsible for identifying, analyzing, sourcing / developing, implementing, and evaluating solutions for businesses, in full partnership and collaboration with relevant business leaders, HR and regional / global colleagues.
We are embracing a digital and growth mindset, owning our own development and leveraging the power and breadth of Citi’s diverse talent as we aspire to be the best for our clients and each other.
Form close, collaborative and trusted relationships with business leaders, HR seniors and regional / global Talent & Learning (T&L) team members ensuring strong, proactive communication links exist to all stakeholders.
Understand the business, market / country and HR needs and priorities, collaborate with the business, HR Advisors (HRAs), Recruiting, L&D, Talent & Diversity partners, external partners etc.
regionally and globally, to create and execute the Talent Management, culture, D&I, L&D, executive development, and human capital strategy aligned to these needs.
Manage analytics and reporting, execution, and evaluation for all elements of the strategy.
Lead thought leadership for Talent, Diversity, Performance Management, change management and organizational development, and ensure that all outcomes are effectively analyzed, reported and actioned.
Responsible for the performance, development and engagement of the T&L team.
Accountable for the initiation, implementation, communication and measurement of key strategies and processes relating to a strong diverse bench of future leaders including talent review / succession planning, diversity, talent identification, assessment and development, performance management, etc.
Partner closely with HRAs, Campus, Program Management and Diversity, to manage, evaluate and enhance high potential development programs to build internal talent pipeline (selection, assessment, assignment management / mobility, retention initiatives, training, off-
program placement, performance management and career counselling); manage high potential program nominations for global and regional programs.
Address individual, team, and organizational learning opportunities and gaps by identifying, assessing and articulating learning needs, then sourcing and delivering the curriculum / program / solution.
Identify the need for external specialists / vendors, then source, brief, and evaluate the vendor (including executive coaches).
Represent talent and diversity on Affinity Groups and business operating committees, supporting talent and diversity pipelines and development.
Build external partnerships and position Citi’s Talent, Learning and D&I brand at key industry forums.
Extensive experience in project management, communications or related in a global environment, with complex stakeholder groups.
Previous experience in talent management strategy and / or diversity and / or learning & development.
Strategic thinker with experience of designing and driving strategy for a business.
Strong management, leadership, coaching and mentoring experience; experience in coaching teams and individuals to high performance.
Ability to collaborate, challenge and influence internal stakeholders at various levels in a complex, matrixed environment.
Excellent consulting skills, and client relationship management skills to partner effectively with senior business leaders and HR partners.
Ability to manage expectations and value diverse opinions.
Proven track record in executing and measuring impactful, effective and innovative solutions.
Capable of performing effectively in complex situations with limited guidance and unafraid to challenge the status quo.
Ability to prioritize multiple multi-geography concurrent projects and adapt to rapidly evolving and changing priorities;
resilient and flexible.
Expert facilitation and presentation experience with excellent verbal and written communication skills.
Displays initiative, with a strong desire to learn the business and stay up to date with developments in areas of expertise, as well as external industry developments.
Excellent analytical, critical thinking and problem-solving skills with attention to detail.
Bachelor degree in a related field is preferred.